Silent Installation of Cisco Jabber

What is It?

Cisco Jabber, used for streamline communications and enhance productivity by integrating presence; instant messaging (IM); desktop sharing; and audio, video, and web conferencing into a single client for your laptop or desktop.

The source is available for download here.

How to Install Silently?

To Install:

Step 1: Download the source from web and get the installer "CiscoJabberSetup.msi"

Step 2: Run following command:
CiscoJabberSetup.msi CLEAR=1 DOMAIN=xyz.com LANGUAGE=1033 SERVICES_DOMAIN=xyz.com /quiet
                CLEAR=1 - Deletes any existing bootstrap file
                /quiet: for silent installation
                DOMAIN=xyz.com - company's domain name can be used
                LANGUAGE=1033 - if English (UK) is preferred language

           SERVICES_DOMAIN=xyz.com - Sets the value of the domain where the DNS SRV records for Service Discovery reside.

• Above set of arguments generally serve the purpose of silent installation, however if you need more details of available arguments, you can refer to vendor's website.
• During install it creates a desktop shortcut and a Problem Reporting shortcut in ProgramData at %ProgramData%\Microsoft\Windows\Start Menu\Programs\Cisco Jabber\Cisco Jabber Problem Report.lnk". If you don't want them, you can get these deleted separately with command-line, else configuring MST to handle this task is always the best choice.
• "CiscoJabber.exe" is the executable which can be stopped before install/uninstall to avoid any data loss.

To Uninstall:

Run following command:

"msiexec.exe" /x {7C30CDC0-BF6F-4E3F-8CCD-4B9699C94CBD} /qn /norestart

Additional Notes:

• Above mentioned install/uninstall instructions are created based on version 11.9.2 of Cisco Jabber in 64-bit machine.
• Ensure that Visual Studio Code (CiscoJabber.exe) isn't running when installing the application, to avoid any data loss

Note: This can be taken care by a new feature introduced from SCCM 1702 onwards. "Install Behavior" option under "Deployment Method" enables process kill before install process executes. So, people using SCCM latest version, can use this feature rather than Taskkill in Windows.

• Command executions are based on SCCM platform or used with tools like PsExec, to make them run in System Context only.
• Suggested detection Method in SCCM:

Setting Type: Windows Installer
Product Code: {7C30CDC0-BF6F-4E3F-8CCD-4B9699C94CBD}
MSI Property: Version
Operator: Equals
Value: 11.9.2